I'm Ting-Jhen
I'm a digital product designer with six years of experience across startups and enterprises. I specialize in shaping SaaS platforms, dashboards, and AI-driven interfaces, turning complex ideas into intuitive experiences. Driven by curiosity and adaptability, I enjoy building thoughtful, scalable solutions through collaboration.
Work experience
Interaction Design Senior Analyst |
Accenture, 2022 - 2025
Accenture, 2022 - 2025
UX strategy & product design for government portals, SaaS platforms, and enterprise applications.
- Designed and optimized service workflows for B2B/B2C systems across diverse industries
- Conducted user research and usability testing to inform data-driven design decisions
- Transformed complex documentation and workflows into usable digital flows through strong information architecture and content design—reducing user friction and improving comprehension
- Built and maintained scalable design systems; customized Gen AI interfaces to meet client needs
- Projects: National Travel Platform, Insurance Platform Overhaul, Youth Mental Health Chatbot Platform, Energy Sector Portals, AI Platform Customization
UX, UI, Service designer |
Vediafi Oy, 2019 - 2022
Vediafi Oy, 2019 - 2022
Drove 4 full-cycle designs of logistics SaaS products, aligning design, business, and tech priorities across the logistics sector.
- Designed UX/UI and dashboards for enterprise platforms supporting real-time tracking, reporting, and cross-border operations
- Conducted stakeholder workshops and iterative prototyping to ensure design alignment and smooth implementation
- Delivered scalable solutions for logistics efficiency, emissions monitoring, and post-purchase customer service
- Projects: Logistics SaaS, Vehicle Monitoring & Emissions Platform, Tourist Shipping Service
Education
MA of Collaborative and Industrial Design | Aalto University | 2016 - 2020
Areas of expertise
Industry experience
Certificate
Hobby
Outside of work, I enjoy music and movement — bass, piano, swimming, snowboarding, and dancing.
They keep my mind in motion, much like how I approach design: through flow, rhythm, and clarity.
They keep my mind in motion, much like how I approach design: through flow, rhythm, and clarity.